In this privacy policy references to ‘we’ or ‘us’ refer to JODANI Limited, registered office 20-22 Wenlock Road, London, N1 7GU, United Kingdom. By using this website and/or registering with us, you are accepting and consenting to the practices described in this Privacy Policy.
Your privacy and security is respected by us. That is why this statement sets out the data protection policy for the information that you provide to us when using this website. This Privacy Policy explains how we collect and use your personal information. We will aim to ensure that all personal information we obtain and use will always be held, used and transmitted in compliance with the UK data protection rules.
This Privacy Policy applies from for all use of this website. If for any reason our policy does change, we will post the changes on this page, so you can view them. You should therefore return here regularly to view our most up to date Privacy Policy. If changes occur with which you are unhappy, you can notify us by email to info@jodani.co.uk and instruct us to no longer use your information
As we assume your wish is to continually benefit from the information we and third party organisations can provide you with, we will not cease handling, storing and/or processing your personal information until such time as you decide you decide that you wish to cease and in that event, please notify us by email to info@jodani.co.uk. You can also opt out at any time even if you have previously given your consent. To unsubscribe from our regular marketing emails at any time, click on the Unsubscribe link at the bottom of these emails. This will take you to your account, where you can change your email settings as required. It can take a short while for the changes in your preferences to become effective.
Please note that sometimes the unsubscribe link in the email gets ‘broken’ in transit to you. If this happens, try visiting your account as above and if the problem continues, contact us via email to info@jodani.co.uk and we will be happy to help.
You can view any personal information processed by us by logging on to your account using the “My Account” feature at the top of the screen. You can see your basic details and will be able to correct or update them at your own convenience.
Information we collect about you
The information we collect from you depends on what activities you are carrying out on our website, whether you are making a purchase and whether you are logged in or not. We may collect:
- your contact information, which may include name, address and telephone number,
- your online contact information, such as email address,
- your purchase information, such as credit card details,
- your other personal information such as size if you are purchasing our products,
- Information from web beacons or cookies,
- navigation and click-stream data, which tells the time you accessed this website, duration of your visit, products you viewed or searched for, items in your basket and at which stage you abandoned your basket.
How we collect your personal information.
We obtain information from you in three ways:
- by you typing in your personal details,
- by the automatic collection of information about you as you use the website,
- or from third parties.
A) Typing in your details
When you want to place an order we will request you type in your contact details and financial information as you proceed through the stages of making your purchase, this will enable us to process and deliver your order. If you wish to receive email alerts, your email address will also be requested.
B) Automatic collection of information
Our website uses cookies and web beacons to enhance your shopping experience. A cookie is a small amount of data which our website automatically transfers your computer or mobile device when your browser accesses our website. The data is then stored on your browser or hard disk. No information that is identifiable to you is used in a cookie.
You may refuse to accept cookies by changing the settings on your browser in which case you may be unable to access certain parts of the site. Our system will automatically issue cookies when you log on to our site unless you have adjusted your browser settings so that the browser refuses cookies. Details about disabling these cookies can normally be found in the Help facility provided with your browser. You can learn more about cookies at www.allaboutcookies.org.
Two types of cookies are used on our website:
Session cookies which remain in the cookie file of your browser only so long as you are accessing the website. They are used:
- to allow you to carry information from one page of our website to another without having to re-enter information,
- to allow you to maintain a shopping basket during each visit that you make to the site, and
- during registration or login mode, to allow you to access stored information.
Persistent cookies which remains in the cookie file of your browser for a longer period and store some basic information and helps us to identify if you have visited our website previously using the same computer, and if so enable our website to remember the personal information you provided, keep track of the number of visits that you make to our website, where you browse and what you have purchased, and offer you personalized content, even though you may not have logged on.
We may also use web beacons which are similar but not identical to cookies in the way they operate. We will not ask you to type in any personal information if you are only browsing this website and have not logged in. However certain information – including computer and connection information, browser type and version, operating system and platform details, the time of accessing the website – is automatically collected about you. The same information will be collected every time you access our website for purposes of completion and support of the activity you are carrying out, anonymous user analysis, research and development
Third Party Cookies and Web Beacons
We may carry out market research and business development which a third party assists with, during which they may send a cookie or web beacon. Some of our affiliate organizations may also do that so that they can track your purchasing and browsing behaviour on our website.
C) Information from third parties
We may obtain information about you directly from third parties, which might include your new delivery address details from our carriers to enable us update our delivery records, account information or details of your credit history from credit reference agencies, which we use to prevent and detect fraud.
We do not store credit card details nor do we share financial details with any third parties unless it is necessary to process your order.
Why we need your personal information
The primary reasons we collect and store your personal information are:
- To process your orders and deliver products, authorize payment and bill you.
- To respond to your enquiries
- To send you information about products, promotional offers and recommend products which we think might be of interest to you.
- To maintain the account you hold with us and assist with improving our website.
Use of your information by third parties
By ordering products from on this website, you consent that we can share your personal information with third parties (banks, credit card companies and carriers) as it is necessary to process your order. You also consent to us exchanging information with other companies in the interests of fraud detection and prevention and credit risk reduction or abuses of our website. In performing these checks, personal information provided by you may be disclosed to a credit reference agency, which may keep a record of that information. This is done only for identity verification purposes; no credit check is performed and it should not affect your credit rating. We may also send your personal information to our couriers or other agents if they need to contact you to process or arrange the delivery of any goods you ordered from us.
Whilst it is most unlikely to happen, we may be required by a court of law, or by a person with legal authority to disclose your personal information if needed to comply with regulations or law to assist with law enforcement
We will not sell your personal information to third parties.
Accounts and passwords
Your account contains your delivery and billing details, email preferences and a record of your orders. To view or edit your personal details, you will require your email address and password. It is your responsibility to keep the password you have chosen confidential, please do not to share your password with anyone. Sending information via the internet is never completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data.
New customers can create an account by going to the “My Account” page.
If you are unable to remember your password, please go to the”My Account” page, enter your email address, click on ‘Forgotten your password?’ and it will be automatically emailed to you. For security reasons, we cannot see your password, so are unable to confirm it for you.
Hyperlinks
You may come across hyper-links on this site. These hyperlinks may take you to websites operated by other organisations which you agree we are not responsible for. We undertake no responsibility for the privacy practices or the content of those websites. Therefore, it is important that you read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.
JODANI Ltd, its director, employees, and other representatives will not be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties.
If you have questions or concerns about our Privacy Policy, please contact us by:
e-mail: info@jodani.co.uk
Post: 20-22 Wenlock Road, London, N1 7GU, United Kingdom.